Cancellation/Refund Policies

Registration fees are per person and include admission to all outlined Convention functions.

Please note that registration fees do not include hotel accommodations, airfares or optional tours and activities. Spouses, significant others and children must pay the applicable registration fee if attending Convention functions. Only those individuals who register and have NALMCO Convention name badges/tickets may attend Convention events. 

Attendee Registration Cancellation and Refund Policy

No attendee registration refunds are given after September 20, 2019, and no refunds are given for no-shows. Cancellations received on or prior to September 20, 2019, will be refunded less a $100 processing fee per individual.
Substitutions are allowed. Please email to substitute a current attendee registration.

Exhibit Booth Cancellation and Refund Policy
  • Booth purchase cancellations received on or prior to August 30, 2019, will be refunded, less a $300 processing fee. No booth purchase refunds will be made after August 30, 2019.
  • No refunds will be given for no-shows.
Partnership (Sponsor) Cancellation and Refund Policy
  • No refunds will be given for Partnership (sponsorship) cancellations.


Cancellation of NALMCO Trade Show

Should any cause (such as fire, strike or Acts of God, etc.) beyond the control of NALMCO arise prior to the opening date of the Trade Show causing its cancellation, it is understood and agreed that NALMCO will attempt to reschedule the event as near the original date and site as possible. If the event is not rescheduled, each prepaid exhibitor/Partner will receive a copy of the conference handouts and any other materials that would have been distributed. Fixed conference expenses will be paid from the pre-registration funds. Remaining funds will be refunded to pre-registrants. NALMCO is not responsible for any other costs incurred by pre-registrants in connection with the conference.