Website FAQs


How do I login?
Your Username and Password are the same as they were on the previous NALMCO website. Please DO NOT create a new account.  

Click on “Sign In” at the top of the page and enter your Username and Password on the Sign In screen.  Check the “Remember me on this computer” checkbox for ease of use to keep you signed in between web sessions.

If you’ve forgotten your username and password, click on “Sign In” at the top of any webpage.  On the Sign In screen, click “Forgot my password” or “my username” to reset your password or have your username e-mailed to you.  Please note: an e-mail will be sent to the email address we have in your contact record.  (If you do not receive an e-mail, please check your Junk Mail filter or contact NALMCO Headquarters, director@nalmco.org.) 

How do I know when I’m signed in?

Once you sign in, you will be re-directed to your Member Home Page and you will stay logged in unless you log out.  (Please consider checking the “Remember me on this computer” checkbox to keep you signed in, between web sessions.) You can also tell you’re signed in by looking at the top of any web page where you’ll see a blue “Sign Out” box with your name beside it.

What are some of the features on this new website?

The NALMCO website is now linked directly to the member database. This means members have real-time access to their individual information, including event registrations and certification information.

  1. Members can edit their contact information in real time.
  2. Members can edit their profile; add/change Social Media accounts.
  3. Members can renew their membership and certification online.

How do I edit my personal profile?

First sign in to your website account, then click on your name at the top of the page and your profile page will display.  Click the pencil by any of the editable sections to edit your information. 

How do I upload a photograph to my profile?

On your Individual Profile page, click the pencil near the camera on the left side of the page.  The photo cannot exceed 1 MB.  NOTE: Photos reside only on the website.  NALMCO will not use the photo for any other purpose without permission.

How do I edit my company profile?

Only key contacts – as designated by members through the Join or Renewal process – can update Company Profiles for the Member Directory. If you are the key contact, sign into the website as described above. On your personal profile page, there will be a link on your Company's name. Click on the link to go to the Company profile and make updates to the Company profile page.  Please consider updating your Company's services so it will be searchable in the online membership directory.

How can I register for NALMCO events?

Click on the list or calendar of events, find your event and click on the title to get to the details and registration page. NOTE: You must sign in to register for an event.

What if I get ‘locked out’?

Getting the ‘locked out’ message means more than three failed attempts have been made to try to sign in with incorrect information.  You will need to contact director@nalmco.org to re-set your login/password.

Does NALMCO have a social media presence?

Yes!  You can get to NALMCO’s LinkedIn, Twitter or Facebook page by clicking the icons at the very top or in the footer on any of the website pages.